Website Privacy
Last Updated: 10/10/2025
Who We Are
Dirty Water Customer Co (“us,” “we,” or “our”) operates the dirtywaterleads.com website (the “Service”). This privacy policy explains how we collect, use, and protect your personal information—including consent to receive calls or messages—and your choices regarding your data.
Information Collection and Use
Types of Data Collected
Personal Data
We may collect the following types of personally identifiable information:
- Email address
- First and last name
- Phone number
- Mailing address (City, State, ZIP/Postal Code)
- Cookies and usage data
Usage Data
- IP address
- Browser type and version
- Pages visited, time spent, and engagement activity
- Device and technical identifiers
Cookies and Tracking
We use session, preference, and security cookies to operate and improve our services. Tracking technologies like tags and scripts help us analyze behavior and improve user experience.
Google Analytics 4 (GA4)
Used to understand user behavior. GA4 may collect anonymous interaction data, location by IP region, and device/browser information. Opt out via the GA opt-out tool.
Facebook Pixel
Used for retargeting and campaign optimization. Tracks anonymized browser behavior and click actions. To adjust, use your Facebook Ad Settings.
---Voice and SMS Messaging Terms & Conditions
By providing your phone number, you expressly consent to receive both SMS messages and phone calls from Dirty Water Customer Co. These communications may include appointment reminders, customer service updates, and promotional offers.
You acknowledge that some phone calls may be delivered using automated technology, prerecorded messages, or artificial intelligence (AI)-generated voice systems. These calls and messages may be used for both transactional and marketing purposes.
Message and call frequency may vary. Message and data rates may apply depending on your carrier.
---Opt-Out Rights for Messaging and Calling
You may opt out of receiving SMS messages at any time by replying **STOP** or **UNSUBSCRIBE** to any text. You may opt out of receiving automated voice calls by contacting our team at 860-750-8286 or emailing info@dirtywaterleads.com.
---Data Sharing and Mobile Information Protection
We do not share your personal or mobile information with third parties for marketing purposes under any circumstances. Your data is only used to deliver services you’ve requested and to communicate with you about your interactions with our business.
Use and Sharing of Consumer Data
We collect your contact information solely to fulfill services, communicate important updates, and provide optional promotional offers. We do not share your information with third parties except:
- When needed to fulfill a service or transaction you've requested
- When required by law or legal obligation
Data Transfer and Unauthorized Sharing
We do not transfer consumer data to any external organizations under any circumstances. We maintain strict access controls, encryption policies, and data handling procedures to prevent unauthorized sharing or misuse of personal information.
Contact Information
Email: info@dirtywaterleads.com
Phone: 860-750-8286
Address: 153 Grassy Plain St, Bethel CT 06801
